We understand that assembling solid wood furniture can feel daunting—so we’ve designed a comprehensive assembly support service to make the process smooth and stress-free. First, every furniture package includes a step-by-step assembly kit: a color-printed instruction manual with clear diagrams (no confusing technical jargon), all necessary hardware (screws, dowels, brackets) pre-sorted in labeled bags, and a small toolkit with a Phillips screwdriver, Allen wrench, and rubber mallet (specifically sized for your furniture).
If you get stuck at any step, you can access our 24/7 digital support: scan the QR code in the manual to watch a video tutorial for your exact furniture model, or start a live chat with our assembly experts—who can walk you through steps in real time, answer questions, and even share photos of correct part alignment. For larger pieces (like King-size bed frames or 5-drawer dressers), we offer an optional professional assembly add-on (available in most regions): we’ll connect you with licensed, background-checked assemblers who will schedule a time that works for you, bring their own tools, assemble the furniture in 1-2 hours, and clean up any packaging debris afterward.
Professional packaging protects furniture from damage; reliable logistics cover most countries, with real-time tracking for your order.
All solid wood pieces come with a 5-year warranty—free repairs or replacements for structural issues caused by craftsmanship defects.
Our team helps refine your custom furniture ideas (size, material, finish) and provides design sketches until you’re satisfied.
Get quick answers for assembly, maintenance, or issues via email/chat—we resolve problems within 2 business days.
