Standard shipping takes 7-14 business days; custom furniture adds 3-4 weeks for production, with tracking provided once shipped.
Free shipping applies to orders over $1,500; orders under $1,500 have a flat $59 shipping fee (global regions included).
Yes—30-day return window for unused, undamaged items. You cover return shipping; full refund issued once we receive the item.
No, the 5-year warranty covers craftsmanship/structural defects only. Accidental damage can be repaired via our paid service.
Dust with a soft cloth; clean spills immediately with mild soap and water. Avoid direct sunlight/heat to prevent warping.
Modifications are allowed within 48 hours of order placement; after that, production starts and changes can’t be made.
Contact us with your order ID—we’ll ship missing parts for free, arriving within 3-5 business days.
Yes—all wood is FSC-certified, sourced from forests that follow responsible harvesting practices.
Basic assembly kits come with every item; paid professional assembly is optional for large pieces (e.g., bed frames, dressers).
Standard items have fixed finishes, but custom orders let you choose from 3-5 finish options (e.g., natural oak, dark walnut).
Most custom pieces take 3-4 weeks to produce, plus 7-14 days for shipping—total 4-6 weeks from order to delivery.
We accept credit cards (Visa, Mastercard), PayPal, and Klarna (interest-free installment plans).
